We provide pre-employment screening (identity verification, criminal record checks, education & employment verification, reference checks), as well as ongoing / periodic screening (for current employees), vendor/supplier screening and tenant screening. Yes — our packages are modular and we can tailor them to your industry, geographic coverage and risk profile.

Turn-around time depends on the scope of checks and the country. For basic checks within Malaysia, results may come back in a few working days; more complex international verifications may take longer. We’ll give you an estimated timeframe upfront.

The information and documents required from the candidate/employer vary depending on the checks requested. Generally, we will need a copy of the local ID, a signed consent letter, the candidate’s resume/CV, and any other relevant supporting documents such as certificates.

Yes — we require the candidate’s consent before we begin checks that involve personal data. We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and ensure secure handling, retention and destruction of data in line with legal requirements.

We ensure the accuracy of our results through a strict verification process. For international checks, we work directly with authorised sources, such as government agencies, accredited institutions, or official databases. Where applicable, supporting evidence will be provided in the report, and the details of the verifier or source will also be clearly stated

Yes. We provide API/integration support or can work with your team to build custom linkage, so that the screening workflow is seamless from your recruitment system into ur platform.

We serve a wide range of industries — from manufacturing, logistics, F&B, finance, retail to global corporates — and support roles from general staff to senior management/CEOs. If you have highly regulated roles (eg. finance, security, cross-border mobility) we can customise the checks accordingly.

Pricing depends on the complexity of the checks, countries involved, volume of hires, and any customisation. We provide transparent quotes — with breakdowns of what is included vs optional add-ons.

Once you’ve signed our service agreement and provided your required candidate information/consent forms, we can typically activate your account, provide login access/training and initiate screenings within a few days.

We provide standard candidate screening reports along with a secure client dashboard to track real-time status and download reports.

We have over 15 years of experience in the background screening industry and have successfully screened more than 1,000,000 candidates across Malaysia and the ASEAN region. Our team adheres to global best practices and we are active members of recognised professional bodies such as the Professional Background Screening Association (PBSA).

We have scalable processes, workflow automation, dedicated account managers and throughput capacity to support high-volume intake (e.g., large seasonal hiring, factories ramp-up). We partner with you to define workflow, roles, SLA, escalation, and candidate touchpoints to ensure smooth batch screening.